Refunds and Returns policy

1. Refund Policy

At Digitalkit.store , we sell non-tangible, digital products such as website themes, templates, AI prompt packs, bundles, and downloadable assets. Please read our refund terms carefully.

1.1 No Refunds on Digital Products

Because our items are digital and delivered instantly, we do not offer refunds under any circumstances, including:

  • Accidental purchases

  • Change of mind

  • Incompatibility with software, devices, or plugins

  • Failure to download the product

Once files are downloaded, the product cannot be “returned,” so all sales are final.

1.2 Exceptions (Rare & Case by Case)

A refund may be considered only if:

  • The file is damaged/corrupted and we cannot provide a replacement

  • You were charged twice for the same product

To request this, email us at email with your order number and proof.

1.3 Download Issues

If you have trouble downloading:

  • We will resend your files

  • We can manually deliver your purchase

  • We can re-activate download links

This is not a refund situation.


2. Terms & Conditions

These Terms govern your use of Digitalkit.store and your purchase of our digital products.

2.1 Acceptance of Terms

By accessing this website or purchasing any product, you agree to:

  • These Terms & Conditions

  • Our Privacy Policy

  • Our License Agreement

If you disagree, please do not use our website.

2.2 Digital Product Delivery

Once payment is confirmed:

  • Downloads are delivered instantly

  • A copy is sent to your email

  • Your files may remain accessible in your account (if enabled)

2.3 Payment

We use secure third-party processors such as:

  • Stripe

  • PayPal

  • Whop 

We do not store your card information.

2.4 No Resale or Redistribution

You may not:

  • Resell our products

  • Redistribute files

  • Offer them as freebies

  • Use them to create competing products

Violations may result in legal action and a permanent ban.

2.5 Website Modifications

We reserve the right to:

  • Modify content

  • Update product files

  • Change pricing

  • Add or remove features

  • Discontinue products

at any time without notice.

2.6 Liability Limitations

We are not responsible for:

  • Losses due to website downtime

  • Misuse of files

  • Incompatibility with devices or software

  • Third-party plugin conflicts

  • Business loss or revenue loss

Your use of the site is at your own risk.


3. License Agreement

This license applies to every product purchased from Digitalkit.store

3.1 What You Can Do

When you purchase a product, you receive a personal or commercial-use license depending on the item.

You may:

  • Use the files for your own projects

  • Use them for one client project (if listed as commercial license)

  • Modify and customize them for your needs

3.2 What You Cannot Do

You may NOT:

  • Resell the files

  • Share them with others

  • Upload to file-sharing platforms

  • Use them to create similar competing products

  • Claim the designs or templates as your own work

Violations terminate your license immediately.

3.3 License is Non-Transferable

You cannot:

  • Transfer the license

  • Give your purchase to another person

  • Include our files in packages you sell or distribute

3.4 Updates

Some products may receive updates.
If included with your purchase, updates will be provided at no extra cost.


4. Contact Us

For questions, support, or issues, contact us at:

digitalkit20@gmail.com
📧 

We aim to respond within 24–48 hours.

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